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Client Feedback
"Keith is a positive and articulate human resource (HR) professional. He is highly skilled in writing reports, letters and memos, with a well developed style for written communication.
"Recently I engaged Keith to update and improve my existing CV and I was very impressed. The CV now sets out a clear and logical career history and has a consistent and tidy style throughout. "I would recommend Keith Hargis as a proven professional with excellent written and verbal communication skills. He has a well honed sense of form and appropriate content for varying written contexts. He provides clear verbal advice about HR processes linked to recruitment and career development/growth. He offers professional advice on formatting of letters, memos and report writing. Because of his positive attitude, well developed professional abilities and clear articulation of English Keith adds significant value to your documentation." Geoff Mansell Programmes and Funding Manager - Auckland and Northland New Zealand Transport Agency "The professional friendly advice we received from Keith at accessHRplus was a sound investment and ensured that we understood and met our obligations as an employer." Chris Lynch Lynch Phibbs Limited Chartered Accountants "Keith and I worked together to resolve staffing issues within Departments or Faculties with the leaders of the entities. In a number of cases they were complex and therefore required the “wisdom of Solomon”. Keith readily made his time available to analyse the situations from both the management perspective yet equally he carefully considered the position of and impact on the employee. The latter element of analysis of the issue was very important from the HR perspective and to ensure neutrality. "Keith’s advice was always timely, carefully considered and offered in a concise manner. He listened well then offered his reasoned opinion – which was always well respected. "All parties had confidence in Keith and felt as a result of his intervention the best solution could be found and accepted such that we could concentrate on the future rather than dwell on the past. "Keith’s work was always very professional. Interactions with him are business like yet relaxed and fruitful." Peter Quigg Director of Academic Operations Manukau Institute of Technology “Keith has been enormously helpful in guiding me through review and restructuring processes. Often these have been complex and difficult for all concerned. In each case I wanted a process that was as fair and transparent as possible and remained totally focused on improving the service delivery of the sections concerned. Keith’s highly informed and level headed approach was critical to achieving successful outcomes. His obvious integrity made him well respected and trusted by all parties and he has the uncanny ability to maintain a sense of calm in even the most difficult discussions. Inevitably not everyone achieves the outcomes they want in such processes, but it is critically important that everyone feels they have had the opportunity to express their views and that these have been listened to. Keith ensured that this happened.” Dr Peter Coolbear Director, National Centre Ako Aotearoa “I had a bullying issue between senior members of staff. Keith supported me by discussing the issues and different ways we could address them; we finally agreed on independent mediation sessions – both individual staff and a group session.
“The issues were thoroughly identified, as were the possible means of working through the issues and the impact on colleagues. I felt that I was in the hands of a professional who understood the issues, the people and had a number of options available. I felt we worked well as a team to attain the best outcome.” Head of School School of Business EIT
"When disciplining a staff member who was performing unsatisfactorily we had to work through the lengthy and complex disciplinary processes. "Keith was always there for support and advice. It is essential that the right processes are followed and can be proved to be followed. Often what I wanted to do, I was not able to do. Keith would listen to the issue, ascertain what I was trying to achieve and then give advice on how to get there. If further difficulties were experienced, then further advice would be given. At all times Keith was a calming, practical advocate who was prepared to spend the time necessary to obtain the best solution for me and the institute, and where appropriate the staff member. "It was a huge relief to solve the issue without causing either myself, my section or the Institute any unnecessary harm." Sue WohlmutherAcademic Registrar and Planning Manager Manukau Institute of Technology Back to home page |